Freight costs too much per box
Sent one at a time by international courier, small parcels carry a high rate per kilo. Without someone consolidating cargo, that is the price.
Service
Cargo collected in Vietnam and flown to Japan, for individuals and businesses alike.
Held at our Hanoi or Ho Chi Minh City warehouse, packed to export standard, flown to Japan and cleared through customs by us, then delivered to your address. Tracked the whole way.
Overview
Goods sitting in Vietnam, delivered in Japan. TIXIMAX takes them in at our own warehouses in Hanoi and Ho Chi Minh City, packs them to export standard, flies them over, and handles import customs and the final delivery.
All you do is get the goods to the Vietnamese warehouse. Inspection, packing, export paperwork, the flight, import clearance, delivery in Japan — everything past that point is ours. Costs are quoted as one figure before anything ships, with nothing added afterwards.
Definition
More goods move between Vietnam and Japan every year. Here is what this service covers, and when it earns its place.
Shipping from Vietnam means we take your goods in at our warehouse there, handle the export formalities, fly them to Japan, clear import customs, and deliver to the address you give us. It works the same whether a seller sends the goods to our warehouse or you send them yourself.
This is not the purchasing service, which starts with finding and buying the goods. This one starts once they are already bought and the only thing left is moving them.
More Vietnamese people live, study and work in Japan than ever, and trade between the two countries has grown with them. Parcels to family, personal effects for students and trainees, stock for an online shop, materials for a business — sent one box at a time by international courier, the freight adds up and the paperwork lands on you. Consolidating the cargo and taking the customs work off your hands is what brings both back to a workable level.
Customers use this service in situations like these.
From the moment goods arrive at the Vietnamese warehouse to the moment they reach your door in Japan, progress is visible in the Customer Portal.
From individuals to companies, this is who uses it.




One box or a pallet, the process is the same. We advise which handling class fits the goods and the arrival date you need.
Benefits
Use the service and every one of those becomes ours to deal with.
Anyone can send a parcel from Vietnam to Japan. Do the whole thing yourself, though, and you usually hit these four.
Sent one at a time by international courier, small parcels carry a high rate per kilo. Without someone consolidating cargo, that is the price.
Packing that will not survive an export leg leads to damage in transit. Incomplete paperwork leaves goods held at customs while someone asks you questions.
Raising an invoice, declaring what is inside, clearing import customs in Japan. Doing that one shipment at a time takes both time and knowledge.
No address on the ground that will hold parcels from several shops and sellers until there is enough to ship.
We consolidate cargo onto scheduled flights, so the rate per kilo comes in below sending box by box through a courier.
Use our own warehouse address in Hanoi or Ho Chi Minh City. Shops, sellers and family can send straight there.
Parcels that arrive separately are held at the warehouse and dispatched as a single shipment. Consolidating them costs nothing.
Warehouse intake, departure, customs, delivery in Japan — every stage shows in the Customer Portal.
From the invoice through to import clearance in Japan, we prepare what customs needs. The reasons a shipment gets held are dealt with in advance.
Once the cargo lands, it goes to the address you gave us. No collecting it from a warehouse or depot.
A single box of a few kilos or a standing import programme — the same operation handles both.
The Vietnamese end and the Japanese end are both us. Nobody hands your shipment over at the border.
Process
Five stages, from your request to delivery in Japan. You can see which one a shipment is at, at any time.
What is going, how much of it, rough weight and dimensions, the delivery address, and when it needs to arrive. Through the Customer Portal or your contact here — either works.
We give you the Hanoi or Ho Chi Minh City warehouse address and your customer number. Mark the customer number on the parcel and send it in. The status updates on intake.
We check quantity and condition against your request, weigh and measure the parcel, and pack it to survive an export leg. Fragile and high-value goods are reinforced.
Onto the scheduled service for its handling class: clean cargo departs every Saturday, mixed cargo every Friday.
We clear import customs in Japan, run a final check at our warehouse, and deliver to your address. The delivery slot is agreed with you beforehand.
This route is flown, all of it. We do not run sea freight on it.
Items
With a professional shipping network and extensive handling experience, TIXIMAX can process almost any item for personal or business use, except goods prohibited under import/export regulations and applicable law.
Supported platforms
What customers move from Vietnam to Japan most often. Anything not listed is usually fine too, short of what the law forbids.
Pricing
Enter a collection point and a weight for an immediate estimate.
Free Warehouse Receiving
Receiving goods in Vietnam, storing them, and consolidating several parcels into one shipment are all free.
Calculated by the package's actual weight or dimensions, with volume-tier discounts.
Last-mile delivery fee from the warehouse to the receiving address.
Applies to bulky, fragile items or those requiring special packing/handling (if any).
Optional cargo insurance (if selected).
Transit 5-7 days · Effective 11/05/2026
The rate depends on where the goods are collected (Hanoi or Ho Chi Minh City) and the weight bracket. Figures are per kilogram, in Vietnamese dong.
| Electronic devices / battery-powered items | 100.000₫ |
| Perfume / alcohol-based items | 350.000₫ |
| Quantity inspection (if needed) | 50.000₫ |
| Carton repacking | 25.000₫ |
| Wood crating fee | 35.000₫ |
| Special packing | 85.000₫ |
| Other | — |
These apply depending on what is being carried, on top of the freight.
Yen is converted to dong at the day's Vietcombank rate plus 5 dong per yen.
Estimated total
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Enter a weight and the estimate appears here.
Billable weight is rounded up to the next 0.5 kg. This is an estimate. Send us a product URL and we will quote it properly.
Why us
Other companies run this route. Six reasons to run it with us.
Ask us anything, including before you take a quote.
FAQ
The questions we are asked most.
Commitment
Goods reach you intact, from the Vietnamese warehouse to your door in Japan.
We keep to the arrival date we quote. Clean cargo runs 5-7 working days, mixed cargo 7-10.
Costs are disclosed as one figure before anything ships. Nothing is billed that was not agreed.
Loss caused by our own error in transit is compensated under our cargo insurance policy.
Set up your own management space in a few steps and plug into TIXIMAX's international-standard logistics network.
Our AI reads what you enter and returns a breakdown of exchange rates and fees in seconds.
Order any time, 24/7. The system takes your purchase request and connects it straight to the seller — no waiting on anyone.
Every top-up, deposit drawdown and refund is recorded in a real-time statement. There are no additional charges.
Status updates automatically at each stage: intake at the local warehouse, import clearance, arrival at our warehouse in Japan. You are notified the moment anything changes.
Combine small parcels into one shipment to keep freight down. Change the delivery address any time before dispatch.