Policy
Policies & Terms
Every term and policy that applies to TIXIMAX services.
01
General Terms
Terms of service: process, pricing, prohibited items, complaints & compensation.
02Shipping Policy
Shipping timelines, methods, and carrier responsibility at TIXIMAX.
03Payment Policy
Payment methods, applicable exchange rates, and the financial process.
04Cancellation & Refund Policy
Procedures for cancelling purchase-on-behalf orders and issuing refunds.
05Cargo Insurance Policy
Insurance fees and compensation rules for lost or damaged goods.
06Disclaimer Policy
Cases in which TIXIMAX is not liable for compensation.
07Privacy Policy
How TIXIMAX collects, uses and protects customer information.
08Ordering Policy
The ordering process, order confirmation, and what to watch for when buying on your behalf.