The shape of the bill, up front
We ask at order time whether you need a hóa đơn, so you know before anything ships whether VAT applies.
Service
Vietnam import customs support
Import declaration and clearance for cargo sent from Japan to Vietnam.
For cargo leaving Japan for Vietnam we handle the whole clearance chain — HS code advice, the import declaration, duty and VAT payment, and any physical inspection.
Overview
1. Import clearance into Vietnam
Clearance on this lane is not billed separately. Only one thing changes what you pay: whether you want a hóa đơn — a Vietnamese VAT invoice.
Ask for one and 8% VAT joins the service charge; do not, and it does not. The declaration itself, answering customs queries and attending inspection all sit inside the freight rate.
Definition
2. What is Customs Clearance for Vietnam?
What is in, and what is not. Here is what we take on for this lane.
2.1 What is Customs Clearance
Import clearance means declaring arriving cargo to Vietnamese customs and obtaining import permission. On this lane it is part of the shipping service — you do not appoint a separate broker.
Split the freight and the clearance between two companies and there is nobody to reconcile a discrepancy when one appears. That is why both sit at the same desk on this lane.
2.2 It turns on whether you need a hóa đơn
Businesses, and anyone putting the cost through their books, need a hóa đơn — and that is the only case where 8% VAT joins the service charge. A private customer who does not need one never sees that 8%. Tell us which you are when you place the order.
2.3 When to use it
This is what it suits.
- You need a hóa đơn, because the cost goes through your books.
- You import from Japan into Vietnam regularly and want the declaration handled every time.
- You do not know the HS code or the duty rate for what you are sending.
- You are sending cosmetics, food or goods containing batteries — anything likely to fall under another statute.
- You want to stop splitting freight and clearance between two companies.
A single shipment or a monthly import — the same machinery.
2.4 Who Should Use Customs Clearance?
This lane is used by:
The formalities change with the goods; the contact does not.
Benefits
3. Benefits of Customs Clearance for Vietnam at Tiximax
What we take on for this lane.
3.2 Benefits of Customs Clearance for Vietnam at Tiximax
01
No separate brokerage fee
The declaration, the queries and the inspection are inside the freight rate.
02
VAT is your choice
8% joins the service charge only if you want a hóa đơn. Without one, nothing is added.
03
HS classification handled
We confirm the classification and the rate for each item, and explain the basis.
04
One point of contact with customs
Queries and corrections are ours. You are never in that conversation.
Cosmetics, food and battery-powered devices can need a filing or a licence under another statute, depending on the item and the quantity. Ask us before you send them.
Process
4. How it works
- 01
Check the paperwork
Invoice and packing list. This is also where we ask whether you need a hóa đơn.
- 02
HS classification
We classify each item and tell you whether it can be imported, and at what rate.
- 03
Import declaration
Filed with Vietnamese customs once the cargo lands. We are the declarant.
- 04
Queries and inspection
If customs raises a query or calls an inspection, we handle it. You are never in that conversation.
- 05
Release, collection and delivery
After permission we collect the cargo and deliver from the Hanoi or Ho Chi Minh City warehouse. The domestic delivery charge is paid directly to the carrier.
Pricing
5. Customs Clearance Cost Quote for Vietnam at Tiximax
You are billed for the freight. Beyond that, only VAT if you want a VAT invoice — nothing else.
Transparent Pricing, No Hidden Fees
HS code and import-eligibility advice, before you commit, is free. There is no brokerage fee.
Cost Breakdown
01
International freight
155,000 VND per kg. Tax is not included.
02
VAT (8%)
Added only when you ask for a VAT invoice (hóa đơn). Without one, nothing is added.
03
Clearance
Included in the freight rate. No brokerage fee, import duty or storage charge is billed on top.
04
Delivery inside Vietnam
Not on our bill — you settle it directly with the carrier.
FAQ
Frequently Asked Questions
What we are asked most.
Yes. If you ship Japan→Vietnam with us, the import declaration through to collection after permission is handled at the same desk. You do not need to appoint a separate broker.
Air transport on this lane runs about 2–5 working days. Customs can move that either way.
Depending on the item and the quantity, they can need a filing or a licence under another statute — the same goes for battery-powered devices. Ask us before you send them.
We answer it, make any correction needed and attend the inspection. You never deal with customs directly.
From the Hanoi or Ho Chi Minh City warehouse to the address you name. The domestic delivery charge is paid directly to the carrier.
Yes. If you want a VAT invoice (hóa đơn) we add 8% VAT to the service charge and issue it. Without one, no VAT is added. The 155,000 VND per kg freight rate does not include tax.
No. You are billed for the freight, plus 8% VAT if you want an invoice. No import duty, brokerage fee or storage charge is billed on top.
Commitment
OUR COMMITMENT
Clearance does not grow the bill
The declaration, the queries and the inspection happen inside the freight rate, with nothing added afterwards.
We show our working
HS codes and rates come with the reasoning behind them.
Continuous with the freight
After permission the goods move straight into domestic delivery.
01
Registration done entirely online
Set up your own management space in a few steps and plug into TIXIMAX's international-standard logistics network.
02
Quotes on the spot
Our AI reads what you enter and returns a breakdown of exchange rates and fees in seconds.
03
Place orders yourself
Order any time, 24/7. The system takes your purchase request and connects it straight to the seller — no waiting on anyone.
04
Your balance, in the open
Every top-up, deposit drawdown and refund is recorded in a real-time statement. There are no additional charges.
05
Real-time tracking and 24/7 support
Status updates automatically at each stage: intake at the local warehouse, import clearance, arrival at our warehouse in Japan. You are notified the moment anything changes.
06
Consolidation and address changes
Combine small parcels into one shipment to keep freight down. Change the delivery address any time before dispatch.