The seller does not ship abroad
Private sellers on Mercari and Yahoo! Auctions, and most small shops, do not ship to Vietnam at all.
Service
Buying Japanese goods for Vietnam
We buy from Amazon Japan, Rakuten, Mercari and Yahoo! Auctions on your behalf and ship to Vietnam.
We order from Amazon Japan, Rakuten, Mercari, Yahoo! Auctions and Surugaya on your behalf, inspect the goods at our Tokyo warehouse and fly them to Vietnam. The purchasing fee is nil, single items are welcome, and warehouse storage is free.
Overview
1. Buying Japanese goods — for Vietnam
Something sold in Japan, wanted by family, a customer or a partner in Vietnam. That is the whole of this service. Send us the product page and we do the ordering, the paying, the inspection and the shipping to Vietnam.
Goods are received at our own Tokyo warehouse, inspected, and flown to Vietnam. Our Hanoi and Ho Chi Minh City warehouses take delivery and send them on to the address you name. One point of contact, one person handling it.
Definition
2. What is the Japan purchasing service?
"Purchasing service" is a broad phrase and different companies mean different things by it. Here is exactly what we take on for this lane.
2.1 What a purchasing service is
A purchasing service means you tell us what you want, and we place the order in Japan, pay for it, inspect it and ship it to Vietnam on your behalf. Every exchange with the Japanese seller is ours to handle.
A Vietnamese card that will not go through. No Japanese address. No confidence in handling the Japanese. Personal imports usually stop for one of the same few reasons, and our Japanese entity and Tokyo warehouse absorb all of them.
2.2 Why buy from Japan
Japanese appliances, cosmetics, health supplements and baby products hold their place in the Vietnamese market on quality and safety standards. Provenance is unambiguous, and a great deal of it is simply not sold outside Japan — which is what makes it worth buying through someone else.
2.3 When the Japan purchasing service helps
These are the situations this service answers directly.
- Sending Japanese medicated cosmetics, supplements or baby products to family in Vietnam.
- The seller will not ship abroad and wants a Japanese address.
- Several purchases from different shops need to travel to Vietnam together.
- Testing a Japanese product in Vietnam with a small first order.
- Handing the Japanese-language exchange, returns and warranty claims to someone else.
In every case your part is the same: send us the product URL.
2.4 Who it suits
Private customers and businesses, on the same machinery.
One item or a standing order — the same contact, the same person.
Benefits
3. What the purchasing service does for you
Our Tokyo warehouse and domestic payments take on all four.
3.1 What stops a private shipment from Japan
Buying and sending it yourself usually stops at one of these.
No delivery address in Japan
Most Japanese sites deliver only within Japan. With nowhere to receive the parcel, the order cannot even be placed.
The payment method does not fit
A foreign-issued card is declined, or convenience-store and bank transfer are the only options offered.
Consolidation is impossible
Parcels from several shops sent separately each carry their own international freight charge. Combining them means receiving them somewhere first.
3.2 What you get with the Japan purchasing service
01
Pay in Japanese yen
Goods and freight are both invoiced in yen, payable by domestic bank transfer. No foreign credit card is needed.
02
No purchasing fee
We charge nothing for the act of buying. You are billed the cost of the goods and the actual outlays, and nothing else.
03
Consolidated in Tokyo
Items bought from different shops are combined into one shipment in Tokyo, so the international freight is charged once. Storage is free.
04
Inspected before departure
We check quantity and condition in Tokyo, with photographs on request, and check again on arrival in Vietnam.
You see the full amount — goods, freight and any surcharges — in yen before you commit. Nothing is added afterwards.
Process
4. How it works
- 01
Send the product URL
Send a product page from any store in Japan. If the page will not give us one, type the details in instead.
- 02
Check the quote
We show the total: item price, our fee, international freight and estimated duty.
- 03
Pay
Happy with it? Pay by domestic bank transfer or at a convenience store.
- 04
We buy and inspect
Our local staff make the purchase and inspect it at the overseas warehouse. Photos on request.
- 05
Shipping and delivery
Flown to Japan, cleared through customs by us, and delivered to your address.
Items
5. What we can and cannot carry
With a professional shipping network and extensive handling experience, TIXIMAX can process almost any item for personal or business use, except goods prohibited under import/export regulations and applicable law.
Accepted Items
- Cosmetics and skincare
- Health foods and supplements
- Appliances and electronics
- Baby and maternity products
- Clothing and fashion accessories
- Anime, hobby and collectors’ items
Restricted & Prohibited Items
- Weapons, ammunition and military equipment
- Flammable or explosive material and hazardous chemicals
- Controlled drugs and their precursors
- Live animals and plants
- Cash, precious metals, gemstones and negotiable instruments
- Anything Japanese or Vietnamese law forbids exporting or importing
Supported platforms
6. Vietnamese marketplaces we buy from
What travels this lane most.
Japanese cosmetics
Japanese health supplements
Japanese appliances
Anime and hobby goods
We buy on your behalf from the major marketplaces
Any Japanese e-commerce site, as a rule. Amazon Japan, Rakuten, Mercari, Yahoo! Auctions and Surugaya come up most often.
Pricing
7. What the Japan purchasing service costs
You are billed for the goods and the actual outlays. The breakdown is this.
No purchasing fee
There is no purchasing fee — you pay for the goods and the actual outlays. Yen is converted to dong at the day's Vietcombank rate plus 5 dong per yen.
Cost Breakdown
01
Purchase fee
The item's original listed price on the retail website.
02
Domestic shipping fee
Shipping from the seller's address to our warehouse in Vietnam (if any).
03
Special-item surcharge
Applies to bulky, fragile, or high-value items requiring special handling.
04
Shipping fee
Express international air freight to Japan.
05
Consolidation surcharge
Applies to parcels below the minimum billable weight.
06
Insurance fee
Optional insurance covering up to 100% of loss/damage compensation.
Work out the cost
Transit 2-5 days · Effective 11/05/2026
No weight tiers on this lane — one rate applies to every shipment.
Air freight
155.000₫ per kg
| Item | Unit | Amount |
|---|---|---|
| Electronic devices / battery-powered items | per item | 100.000₫ |
| Perfume / alcohol-based items | per item | 350.000₫ |
| Quantity inspection (if needed) | per parcel | 50.000₫ |
| Carton repacking | per parcel | 25.000₫ |
| Wood crating fee | per kg | 35.000₫ |
| Special packing | per kg | 85.000₫ |
| Other | Quoted individually | — |
Small-order surcharge
Orders with a goods value under ¥10,000 carry 5% of that value on top.
Exchange rate
Yen is converted to dong at the day's Vietcombank rate plus 5 dong per yen.
Estimated total
—
Enter a weight and the estimate appears here.
An estimate of the freight. Item surcharges are quoted separately.
Why us
8. Why run it with Tiximax
Why hand this lane to us.
Some quantities and some categories need to be handled individually. Ask us first.
FAQ
Frequently Asked Questions
What we are asked most.
Yes — we consolidate them in Tokyo. Tell your contact, or combine them yourself from your account at sys.tiximax.net.
The current figure for this lane is shown under "conditions" in the pricing panel. Time spent buying and receiving the goods in Japan is on top of that.
Yes. Quantity and condition are checked on arrival in Tokyo and again at the Vietnamese warehouse. Ask if you want photographs or video.
Yes. Goods and freight are invoiced in yen and payable by domestic bank transfer. No foreign credit card is needed.
Yes. Businesses buying regularly get an individual arrangement covering consolidation and invoicing. Ask your contact.
We take it up with the airline and our partner and report back. Cargo insurance costs 4% of the declared value and pays against that value; without it, compensation is limited to the freight you paid, capped at 3,000,000 VND per shipment.
The goods are paid for in full before we buy them. International freight and any surcharges are billed separately once the weight is fixed.
Commitment
OUR COMMITMENT
The total, first
The full amount in yen before you commit.
Inspected
Quantity and condition checked in Tokyo and again in Vietnam.
One contact
The same person from purchase to arrival.
Tracked
Every stage visible whenever you look.
01
Registration done entirely online
Set up your own management space in a few steps and plug into TIXIMAX's international-standard logistics network.
02
Quotes on the spot
Our AI reads what you enter and returns a breakdown of exchange rates and fees in seconds.
03
Place orders yourself
Order any time, 24/7. The system takes your purchase request and connects it straight to the seller — no waiting on anyone.
04
Your balance, in the open
Every top-up, deposit drawdown and refund is recorded in a real-time statement. There are no additional charges.
05
Real-time tracking and 24/7 support
Status updates automatically at each stage: intake at the local warehouse, import clearance, arrival at our warehouse in Japan. You are notified the moment anything changes.
06
Consolidation and address changes
Combine small parcels into one shipment to keep freight down. Change the delivery address any time before dispatch.