A Tiximax order moves through a 5-step flow that combines the 4 core services into one seamless chain.
One partner handles every step — no need to stitch together multiple vendors.
Pickup
Tiximax collects from the sender's address. Home pickup is available nationwide in Japan, Jakarta (Indonesia) and Manila (Philippines). Senders elsewhere can drop off at a Tiximax aggregation point.
Transit warehouse
Goods are consolidated, inspected, repacked if needed, and export documents are prepared — by Tiximax or a local network partner.
Cross-border transport
Goods move to the destination country across existing lanes (JP→VN/ID/PH, ID→VN, PH→VN) via partner air-freight carriers.
Destination customs
Tiximax handles the full customs process — declaration, duty payment, port/airport release — to WCO + Incoterms 2020 standards. DDP customers see this step entirely transparent.
Last-mile delivery
Goods are delivered to the recipient inside the destination country, via Tiximax's domestic delivery partners.
All 5 steps are coordinated by Tiximax — no "lost between vendors" risk like in stitched-together logistics.
1 single contract
1 single invoice
1 single point of contact
1 single tracking system
Thanks to the unified IT stack across the whole network, customers track orders on one dashboard — regardless of which country the order is in.
Proxy fee (if any) + consolidation fee + shipping + import duty. Every fee is shown before you confirm — no surprise charges.
No. Tiximax pays merchants for you — you settle in your local currency via bank transfer or e-wallet.
Yes. 100% declared-value insurance on every international shipment.
1–4 working days by air freight after consolidation at the regional warehouse.
DDP (Delivered Duty Paid) — the seller bears all taxes and fees, the end customer receives a fully-cleared parcel. Best for D2C brands and Fulfillment 3PL customers.
Tiximax insures 100% of declared value. In case of incident, contact Customer Care or Compliance to file a claim.
You can, but the Tiximax Customs service handles declaration, duty payment and release — particularly useful for complex HS codes or specialty-permit goods.
Yes. Fulfillment 3PL supports integration with Shopify, WooCommerce, SAP, Odoo and custom APIs.
From early-stage D2C brands to multi-country B2B distributors. Talk to Sales B2B for ICP-specific guidance.
Sign up for a free account or send a Request for Quotation (RFQ) on the Contact page. The Tiximax team responds within 1 business day for B2B, 4 working hours for B2C.