Connect
Remove cross-border trade barriers: shipping, payment, customs clearance and fulfillment on a unified infrastructure.
What is Tiximax?
A cross-border logistics and commerce network
Tiximax connects Japan with Southeast Asian markets — moving goods across national borders as quickly as possible by linking every intermediate step onto one unified IT infrastructure.
- Network operating in 5 countries across East & Southeast Asia
- End-to-end solutions — not just shipping, but the entire chain
- Unified IT across the whole network
- Serving both individuals and businesses
Mission
Help people connect with the world easily.
The mission rests on three pillars — Connect, Develop, Serve.
Develop
Create an environment where customers, partners and the Tiximax team grow together with every shipment.
Serve
Deliver sustainable value to customers, partners and society at large.
Vision 2030
30 countries by 2030.
Become a global logistics — payments — fulfillment platform, connecting Vietnamese businesses with international markets and expanding cross-border shipping between countries. Today we operate in Japan, Vietnam, Indonesia and the Philippines.
Logistics
End-to-end cross-border shipping, warehousing and last-mile delivery.
Payments
Cross-border payment gateway for import-export businesses.
Fulfillment
Comprehensive 3PL solutions for businesses selling across multiple countries.
- A global logistics — payments — fulfillment network
- A pioneering logistics-technology company
- A kind and happy enterprise
“We believe a sustainable business is built not on profit alone, but on people and decent values.”
Nguyen Ngoc Hoang Anh
Tiximax – Founder
Core values — Ngũ Thường
Tiximax's five core values are taken from Ngũ Thường — Nhân, Lễ, Nghĩa, Trí, Tín — the East-Asian moral framework regarded as the bedrock of person and society.
Nhân
Compassion — treat people with kindness
Treat customers and colleagues like family — caring, attentive — and act humanely toward partners and society.
Lễ
Etiquette — respect rules and culture
Honour internal processes, respect the local culture in every country we operate in, and behave professionally with customers and partners.
Nghĩa
Loyalty to commitments, righteousness
Honour SLA and service quality commitments; never abandon partners or customers in difficulty; do what is right even when it is hard.
Trí
Wisdom — learning, creativity
Continuously learn — technology, markets, logistics expertise — and decide based on data and reason, not impulse.
Tín
Trustworthiness, credibility
Keep promises to customers (delivery time, price, quality); be transparent in reporting and pricing; build credibility one shipment at a time.
Customer commitments
Four concrete commitments shape how Tiximax serves.
Honest and Transparent
Accurate, clear information about service, cost and timing. Customer trust comes first.
Fast and Effective
Optimise order processing, reduce risk through cross-border logistics and payment systems.
Empathetic Partnership
Listen and walk alongside you to solve problems and find the right solution for each need.
Outsized Value
High-quality service at fair prices — saving customers time and cost while supporting sustainable growth.
How Tiximax works
Tiximax provides end-to-end solutions for both individuals and businesses. Every intermediate step — transit warehousing, customs clearance — is handled by Tiximax or a partner in the destination country.
1 single contract
1 single invoice
1 single point of contact
1 single tracking system
Who we serve
Tiximax serves two parallel customer groups with very different needs.
Individuals
Cross-border shoppers
Shoppers buying overseas, or sending personal parcels across borders.
- Proxy buying
- International shipping
Businesses
Companies expanding internationally
Companies entering new markets, or expanding internationally without local logistics infrastructure.
- Fulfillment 3PL
- Customs clearance
Our journey
From a small team in Ho Chi Minh City to a cross-border logistics network serving ASEAN.
2019
Founded
Tiximax launches in HCMC, opening the Japan – Vietnam proxy buying lane.
2021
Warehouses
Tokyo consolidation warehouse goes live for Vietnam-bound orders.
2023
Indonesia lane
Tiximax Indonesia entity launches, activating two-way VN – ID flow.
2025
Philippines launch
Philippines entity goes live, completing the four-country footprint.
2030
Goal
30 countries, 50 warehouses and partners — a global logistics, payment and fulfillment platform.
Leadership team
The founder setting the direction at Tiximax.
Nguyễn Ngọc Hoàng Anh
Tiximax – Founder