Connect
Remove cross-border trade barriers: shipping, payment, customs clearance and fulfillment on a unified infrastructure.
What is Tiximax?
A cross-border logistics and commerce network
Tiximax connects Japan with Southeast Asian markets — moving goods across national borders as quickly as possible by linking every intermediate step onto one unified IT infrastructure.
- Network operating in 5 countries across East & Southeast Asia
- End-to-end solutions — not just shipping, but the entire chain
- Unified IT across the whole network
- Serving both individuals and businesses
Mission
Help people connect with the world easily.
The mission rests on three pillars — Connect, Develop, Serve.
Develop
Create an environment where customers, partners and the Tiximax team grow together with every shipment.
Serve
Deliver sustainable value to customers, partners and society at large.
Vision 2030
To 30 countries and 50 warehouses/partners by 2030.
As a global logistics, payments and fulfillment platform, we connect Asian businesses to international markets and expand cross-border shipping between countries. Today we operate in 5 countries: Japan, Vietnam, Korea, Indonesia and the Philippines.
Logistics
End-to-end cross-border shipping, warehousing and last-mile delivery.
Payments
Cross-border payment gateway for import-export businesses.
Fulfillment
Comprehensive 3PL solutions for businesses selling across multiple countries.
- A global logistics — payments — fulfillment network
- A pioneering logistics-technology company
- A kind and happy enterprise
“We believe a sustainable business is built not on profit alone, but on people and decent values.”
Nguyen Ngoc Hoang Anh
Tiximax – Founder
Core values — Ngũ Thường
Tiximax's five core values are taken from Ngũ Thường — Nhân, Lễ, Nghĩa, Trí, Tín — the East-Asian moral framework regarded as the bedrock of person and society.
Nhân
Compassion — treat people with kindness
Treat customers and colleagues like family — caring, attentive — and act humanely toward partners and society.
Lễ
Etiquette — respect rules and culture
Honour internal processes, respect the local culture in every country we operate in, and behave professionally with customers and partners.
Nghĩa
Loyalty to commitments, righteousness
Honour SLA and service quality commitments; never abandon partners or customers in difficulty; do what is right even when it is hard.
Trí
Wisdom — learning, creativity
Continuously learn — technology, markets, logistics expertise — and decide based on data and reason, not impulse.
Tín
Trustworthiness, credibility
Keep promises to customers (delivery time, price, quality); be transparent in reporting and pricing; build credibility one shipment at a time.
Customer commitments
Four concrete commitments shape how Tiximax serves.
Honest and Transparent
Accurate, clear information about service, cost and timing. Customer trust comes first.
Fast and Effective
Optimise order processing, reduce risk through cross-border logistics and payment systems.
Empathetic Partnership
Listen and walk alongside you to solve problems and find the right solution for each need.
Outsized Value
High-quality service at fair prices — saving customers time and cost while supporting sustainable growth.
How Tiximax works
Tiximax provides end-to-end solutions for both individuals and businesses. Every intermediate step — transit warehousing, customs clearance — is handled by Tiximax or a partner in the destination country.
1 single contract
1 single invoice
1 single point of contact
1 single tracking system
Who we serve
Tiximax serves two parallel customer groups with very different needs.
Individuals
Cross-border shoppers
Shoppers buying overseas, or sending personal parcels across borders.
- Proxy Buying (B2C)
- International shipping
Businesses
Companies expanding internationally
Companies entering new markets, or expanding internationally without local logistics infrastructure.
- 3PL Fulfillment
- Trade & Customs Support
Our journey
From a small team in Ho Chi Minh City to a cross-border logistics network linking 5 Asian countries.
2022
Founding
Founded in Ho Chi Minh City, launching Japan–Vietnam cross-border services.
2023
Indonesia expansion
Opened the Jakarta warehouse; the Vietnam–Indonesia lane went live.
2024
Korea base
Opened a base in Seoul; the VN–ID lane reached full operation.
2025
Japan entity established
Established Tiximax Co., Ltd. and opened the Tokyo warehouse. Shifted to an air-freight-led model, delivering 10,000+ shipments a week on 20+ flights.
2026
Philippines expansion
The Philippines entity went live, completing the 5-country Asian network.
2030
Vision
30 countries and 50 warehouses/partners — toward a global logistics, payments and fulfillment platform.
Leadership team
The founder setting the direction at Tiximax.
Nguyễn Ngọc Hoàng Anh
Tiximax – Founder